Refund policy

We aim to ensure a smooth and transparent return experience.

Eligibility for Returns:
● Items can be returned within 14 days of purchase.
● Product must be unused, unopened, and in original packaging.
● Opened products can only be returned if they have a verified manufacturer defect.

Non-Returnable Items:
● Products damaged due to misuse
● Opened headphones/earbuds for hygiene reasons
● Software or digital items

Return Process:
1. Contact our customer support with order details and the reason for the return.
2. Our team will arrange pickup or guide you to the nearest drop-off point.
3. Refunds are issued to the original payment method after inspection.